Shipping & Returns
Returns
We are happy to accept returns for 30 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received your refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@junojonesshoes.com.
Exchanges (if applicable)
We are happy to exchange your boots for a different size. We will also replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@junojonesshoes.com to learn where to ship your item for exchange.
Shipping
To return your product, please email us at info@junojonesshoes.com to learn the returns address.
We are happy to provide you with one free exchange. Contact us for a free return label.
We are happy to accept returns for 30 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received your refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@junojonesshoes.com.
Exchanges (if applicable)
We are happy to exchange your boots for a different size. We will also replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@junojonesshoes.com to learn where to ship your item for exchange.
Shipping
To return your product, please email us at info@junojonesshoes.com to learn the returns address.
We are happy to provide you with one free exchange. Contact us for a free return label.