Shipping & Returns

Returns:
We are happy to accept returns for 30 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or Missing Refunds (if applicable):
Refunds can sometimes take a little time to show up, depending on your bank or credit card provider. Please allow 5–7 business days for the refund to fully process and post to your account.

If it’s been more than 7 business days and you still don’t see the refund:

• Double-check your bank account.
• Reach out to your credit card company, as it may take extra time for them to post the refund.
• Contact your bank—sometimes there’s an additional delay on their end.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@junojonesshoes.com.

Exchanges (if applicable):
We are happy to exchange your boots for a different size.

Shipping:
To return your product, please ship to:
Maven Fulfillment
156 Keystone DR
Montgomeryville, PA 18936

We are happy to provide you with one free exchange. Contact us for a free return label.